Chino.io - website privacy policy
Introduction
Visiting the websites listed above may result in processing data relating to identified or identifiable natural persons.
We care about your privacy and your data and for this reason we have appointed a Data Protection Officer (DPO) that can be contacted for matters concerning your personal data at the following e-mail address: dpo@chino.io.
In accordance with the European General Data Protection Regulation n. 679/2016 (G.D.P.R.) the information provided in this privacy policy sets out an overview of the data processing activities carried out throughout our website and when you use our products and services.
Links
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
Data Controller
The Data Controller is:
Chino Srl,
Via Segantini, 28,
38068, Rovereto (Italy).
You can contact us via email at info@chino.io.
What types of data do we collect?
When you use our website, our services or interact with us, we may collect, store and process the following categories of personal data about you:
Categories of Personal Data and Purposes of the Processing
We do not process special categories of personal data (e.g health data) and personal data related to criminal convictions or offences.
PURPOSES OF THE PROCESSING
We process your personal data for the following purposes:
Access and navigate our website
We will process your identification data (e.g IP address) in order to allow you to access and navigate our website. The transmission of such data is an inherent feature of Internet communication protocols.
The legal basis for the processing is the performance of the contract - Art. 6(1)(b) GDPR.
Provide our products and services:
We will process your identification data to provide you with the product that you have purchased from us.
We may also process your data in order to provide you with our services, such as our booking system Gwregorio, used to schedule and book appointments with us. The legal basis for the processing is the performance of the contract - Art. 6(1)(b) GDPR.
Communicate with you
If you send us messages by filling in the personal data requested in our contact forms we will process your personal data in order to reply to your inquiries and communicate with you.
The legal basis for the processing is the performance of a contract or the adoption of pre-contractual measures taken at your request prior to entering a contract - Art. 6(1)(b) GDPR.
Generic marketing
We may collect and process your identification data in order to provide updates related to our products and services. We may also send you communications related to similar products to those that you have purchased.
The legal basis for the processing is our legitimate interest in providing you with such communications - Art. 6(1)(f) GDPR. You can object to the processing of your data at any time by simply clicking the "unsubscribe" button on the footer of every email or by writing to the address indicated in section “Data Subjects Rights'.
Direct marketing
If you give us your consent, we may process your name, surname and e-mail address, to provide you with our newsletter, informing you about our products, services or events offered by us. The legal basis for this processing activity is your consent - Art. 6(1)(a) GDPR. You can withdraw your consent at any time by contacting us or by unsubscribing from our newsletter.
Marketing content creation
Occasionally, we may host open sessions where users can submit their questions and freely interact with us. In order to create content to publish on our websites and other platforms we may ask for your permission to record the audio, video and the content of your questions in order to create marketing content to publish on our websites and social media platforms.
The legal basis for this processing activity is your consent. Art 6(1)(a). You can revoke your consent, at any time.
To fulfil legal obligations or defend a right:
If necessary, your data may be processed to fulfil a legal obligation or an order from the Authority or to defend or enforce a right of the Controller in court (the legal bases are the fulfilment of legal obligations - Art. 6(1)(c) - and the legitimate interest of the Controller - Art. 6(1)(f)).
Cookies
Our website uses cookies. For more information, please visit our Cookie Policy
WHO DO WE COMMUNICATE YOUR DATA TO?
Personal data is processed by company employees duly authorised to process them.
Personal data will also be communicated to third parties, public and/or private, only if we are required by law or regulations to do so.
Third-party services
We may rely on third party service providers for the provision of some of the features on this website and we may share your personal data with them.
Specifically, in order to provide you with the Gwregorio booking system, we rely on Google Workspace, provided by Google Ireland Ltd. Your personal data, such as your google ID and email address might be shared with Google.
In addition, for contact management purposes,to contact users interested in our services and products and for those that subscribed to the mailing list, we use Hubspot service from HubSpot, Inc.
The personal information collected by Hubspot service includes only email addresses and names provided by users. For more information see Hubspot Privacy Policy: https://legal.hubspot.com/privacy-policy .
HOW LONG DO WE RETAIN YOUR DATA FOR?
Personal data is processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected. We have also taken all the security measures prescribed by applicable laws regarding the minimum security measures to prevent the loss of data, unlawful and unauthorised access.
DO WE TRANSFER YOUR DATA?
We store your data in Europe. However, in the course of our business, we may use suppliers located in the USA. For example, we use Google Inc. for email communications.
In any case, data is only transferred if appropriate safeguards required by data protection legislation are in place, such as through standard contractual clauses approved by the European Commission.
You can request further information on the transfer and/or a list of suppliers operating abroad from our DPO at the address above.
DATA SUBJECTS’ RIGHTS
We put in place measures to guarantee that collected data are kept up-to-date and processed securely.
The data subjects have the right to obtain from Chino, where appropriate, access to their personal data as well as rectification or erasure of such data or the restriction of the processing concerning them, and to object to the processing, and to receive a copy of the processed data in a standardised format in case they wish to transfer it to another controller (data portability), and they have also the right not to be subject to automated decisions (made solely by machines) affecting them, as defined by law (pursuant to Articles 15 ss. of the Regulation).
Data subjects also have the right to withdraw their consent at any time
If a data subject considers that the processing of personal data relating to him or her as performed via this website infringes the Regulation, he or she has the right to lodge a complaint with the national data protection authority pursuant to Article 77 of the Regulation, or else to bring a judicial proceeding against the national data protection authority pursuant to Article 79 of the Regulation.
UPDATES AND CHANGES TO OUR PRIVACY POLICY
Chino Srl reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page.
If you want to object to any of the changes to the Policy, you must cease using this website and you can request that we remove your Personal Data.
If you have any privacy concern regarding this Policy or how Chino Srl manages your data, please send us an email to: info@chino.io
This policy was last update on 22/05/2023.